To learn more about our company

Refer to the « About » section in order to learn more about our company, its network, products, etc. This section is available at all times at the bottom end of every page of our website.


About pricing

The hamster.megaburo.ca website is independent from the local commercial politics of its retailers. Our stores can sell products at different prices than those on the website, according to their own pricing strategies and local promotions.


Commercial accounts

If you already have a Mégaburo commercial account, simply ask for a web access code. By logging in, you will have access to your negociated prices at all time on the website.

 

Postal rebates 

Postal rebates are offered by manufacturers. You can download postal rebate forms by clicking on the PROMOTIONS button on the right hand side of your screen. Hamster Mégaburo cannot extend nor modify the manufacturers' conditions.

 

Open an account 

To place an order on hamster.megaburo.ca, you must first open a commercial account:

 

Placing an order

In order to place an order, you must first log in to your commercial account. Then, shop on the website and add the desired quantities in your shopping cart. The number of articles in your cart is always indicated at the top right hand corner of the webpage. Click on the CART icon to see the content of your cart or to finalize your order. You can browse the website by clicking on the product category icons at the top of the website, or by using the search engine to obtain lists of products. Click on the QUICK ORDER  prompt in the ORDER tab to obtain a form in which you will be able to place an order by filling in the product numbers and quantities only. Once the order is sent, you will immediately receive a confirmation email. Keep it for future reference as it contains useful information about your order.

 

Shipping

Free shipping is offered for all orders 75$ and above. To learn more, refer to the Free shipping section.

 

Customer service

For all enquiries, do not hesitate to contact us via the Contact Us section.

 


Browser and web configuration 

To browse our website effectively, you must use one of these browsers: Microsoft IE8, Firefox, Safari or Chrome. Cookies and Javascript must be active. 

Security and confidentiality 

We uphold the most rigorous security and confidentiality practices. Refer to the Online Policy page to learn more about our practices regarding transaction security and personal data usage.

 

If you have any trouble...

Watch our tutorial videos :

 

hamster-megaburo-aide-video-se-connecter-si-vous-avez-deja-un-compte-en      hamster-megaburo-aide-video-se-creer-un-nouveau-compte-en      hamster-megaburo-aide-video-remplir-son-panier-et-passer-une-commande-en